7. Cisco Contact Center (UCCX) Scripting - Switch Step
11:21
Find in video from 00:24Switch Step Script Example
7. Cisco Contact Center (UCCX) Scripting - Switch Step
531 viewsJul 10, 2023
YouTubeNetworkbachelor
Mastering Call Scripting: Unlock Success in Call Centers
2:24
Find in video from 00:05What is Call Scripting?
Mastering Call Scripting: Unlock Success in Call Centers
107 viewsMar 21, 2024
YouTubeNobelBiz
Positive Scripting Examples for Call Center: Customer Service
22:40
Find in video from 0:00Introduction to Positive Scripting
Positive Scripting Examples for Call Center: Customer Service
239.6K viewsDec 28, 2020
YouTubeKwestyon
Here's How Call Center Scripts Work
3:30
Find in video from 00:43Example of a Damaged Item Script
Here's How Call Center Scripts Work
9.1K viewsJul 8, 2024
YouTubeKwestyon
Build the BEST Call Center Script Call Flow (Step by Step)
3:08
Build the BEST Call Center Script Call Flow (Step by Step)
40 views2 months ago
YouTubeAmbs Call Center
Positive Scripting in Call Center Customer Service (With Sample Verbiages)
14:15
Find in video from 07:52Transferring a Call
Positive Scripting in Call Center Customer Service (With Sample V…
171.6K viewsJul 27, 2018
YouTubeRea Ninja
Call Center Scripting Tool - Benefits & how it works
2:55
Find in video from 00:01Introduction to Call Center Scripts
Call Center Scripting Tool - Benefits & how it works
654 viewsSep 7, 2023
YouTubeVCC Live
2:28
Jacada Agent Scripting - Example of scripting running in a call center
9.8K viewsAug 26, 2011
YouTubeJacada, Inc.
20:10
Find in video from 0:00Introduction to Empathy in Call Center
How to Empathize in Call Center Customer Service | Scripts, Mock …
235.8K viewsApr 3, 2023
YouTubeKwestyon
12:15
Find in video from 0:00Introduction to the Call
Negative vs Positive Scripting | Customer Service
36.4K viewsMay 23, 2024
YouTubeKwestyon
2:22
Find in video from 00:38Healing Address and Contact Information
Call Center Script #callcenterscript
9.1K viewsFeb 27, 2021
YouTubeCristine Asis
3:30
Call Center Script
115K viewsJan 3, 2021
YouTubeCristine Asis
4:38
Call Center Training for beginners. Mock Call with an Irate Customer😲
12.7K viewsSep 21, 2020
YouTubeCristine Asis
1:08
Find in video from 0:00Introduction to Agent Scripting
RingCX | Agent Scripting
1.9K viewsNov 12, 2024
YouTubeRingCentral
8:08
How to Build Rapport in Customer Service | Call Center
34.3K views10 months ago
YouTubeKwestyon
0:36
Genesys Cloud CX Contact Center Training | Scripts in Genesys Clou…
196 viewsNov 22, 2024
YouTubeVOIP Trainers
6:08
Find in video from 01:00Mock Call Scenario
MOCK CALL PRACTICE: Positive Scripting in Difficult Situation | Int…
222.4K viewsAug 17, 2018
YouTubeRea Ninja
3:17
Find in video from 00:02Introduction and Initial Call
Mock Call Sample Recording: PART 1
130K viewsJul 17, 2020
YouTubeCristine Asis
1:39
🎥🔒 Unlock the Power of these Verification Scripts for Call Centers! 🔒🎥
11.3K viewsAug 20, 2023
YouTubeCall Center Academy
1:52
Find in video from 00:05Introduction to Call Center Scripts
Scripts - CallHub Call Center tutorials (Admin side)
2.5K viewsMar 21, 2022
YouTubeCallHub
1:55
Find in video from 00:06Introduction and Call Setup
Call Center Mock Call Practice: play the line of agent.
65.6K viewsNov 7, 2020
YouTubeCristine Asis
8:16
Find in video from 0:00Introduction to Call Center Role Play
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
975.6K viewsMar 16, 2021
YouTubeSingle Step English
1:25
MEBS CALL CENTER PHILIPPINES on TikTok
68.5K viewsFeb 28, 2024
TikTokmebscallcenterph
22:00
Find in video from 18:40Testing the Call
3. Cisco UCCX Menu Scripting
1.9K viewsMay 18, 2023
YouTubeNetworkbachelor
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call 📞 for Health Insurance
65.6K viewsFeb 14, 2024
YouTubeSingle Step English
15:44
Find in video from 13:01Finalizing the Call Center
How to Build a Call Center with Python - Full In-Depth Walkthrough
30.6K viewsDec 16, 2020
YouTubeTelnyx
3:18
Find in video from 00:14Accessing the Call Flow Builder
WFC Cisco Webex Contact Center WxCC Flow Designer
10.7K viewsMar 11, 2021
YouTubeWorkflow Concepts
14:38
Find in video from 04:20Scenario 2: Subscription Cancellation
🎭 Roleplaying Empathy in Call Center with Difficult Scenarios 🎭
1.9K viewsAug 26, 2024
YouTubeCall Center Academy
0:56
Call Center Script Best Practices - Help Agents Perform with Confide…
944 viewsSep 14, 2023
YouTubeScorebuddy
3:21
How Does Call Center Script Automation Work? - Customer Su…
3 views5 months ago
YouTubeCustomer Support Coach
See more videos
Static thumbnail place holder

Short videos

3:00
Call Center Script Example For Beginners
573.1K viewsJul 2, 2021
TikTokbeautyandthebest100
0:59
Effective Positive Scripting for BPO Call Centers
12.6K viewsSep 2, 2021
TikTokbeautyandthebest100
3:26
Positive Scripting in Call Centers: Resolving Interne…
117.4K viewsAug 28, 2023
TikToktonidelacruz09
Understanding Call Center Scripts: Do Call Centers Ha…
123.1K viewsAug 18, 2022
TikTokadie45_
1:00
mock call practice scripts
2K viewsMar 5, 2023
YouTubeNesting ACC
3:12
Probing Questions and Empathy in Call Centers: Ti…
25.5K viewsAug 28, 2023
TikTokbeautyandthebest100
Call Center Practice Script for Internet Connection
1.9M viewsFeb 25, 2021
TikTokbeautyandthebest100
2:47
#callcenterscript #bpo The Beginner's Guide
280K viewsJul 5, 2021
TikTokbeautyandthebest100
0:59
Mock Call Practice: Training for Call Center Agents
143.9K viewsAug 29, 2023
TikTokbeautyandthebest100
0:59
Customer Retention Strategy: Mock Call Script f…
42K viewsFeb 15, 2023
TikToknestingacc
1:11
kwestyon on TikTok
45.1K viewsMar 14, 2022
TikTokkwestyon
1:42
Revolutionize Contact Center QA with AI-driven QMS | 10…
27 views3 months ago
YouTubeIVR Edge Services Pvt Ltd
Call Center Script Reading Test | Mock Call Practice
29.6K viewsAug 29, 2021
TikTokbeautyandthebest100
1:18
The Call Center Script Architect #CallCenterScript…
94 views2 weeks ago
TikTokventurevirtuosox
0:58
Call Center FINANCIAL account script
1.7K viewsFeb 25, 2023
YouTubeNesting ACC
Call Center Script Challenge #callcenter #callcenterlife #…
1.3M viewsMar 1, 2023
TikTokakihiroxaki
1:03
FCR: Master First Call Resolution & End Callbacks!
541 views3 months ago
YouTubeFoundever Life
0:58
My Biggest Competitor? Perception. | Jason Hiland …
134 views1 month ago
YouTubeThe Contact Center Gurus Podcast
Understanding Seasonal Accounts in the Call Cente…
10.8K viewsSep 11, 2024
TikTok.iamnotcoco
0:52
Add storytelling to your sales pitch in B2B sales
899 views1 month ago
YouTubeSales Scripter
Static thumbnail place holder